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• Wherever and whenever possible Zoom meeting bridges will be distributed across the different Akraino accounts with buffers on either side of the scheduled meeting to avoid conflicts 
• IF YOU ARE A HOST PLEASE LOG OFF OF THAT ZOOM HOST ACCOUNT WHEN YOUR MEETING IS OVER
• Meeting IDs are good for a specific day and time-slot only
• DO NOT use an assigned meeting bridge to start a meeting at a different date or time, otherwise you will cause conflicts for other scheduled meetings
• DO NOT log into a different meeting using the same Host account, otherwise you will cause conflicts for other scheduled meetings
  
  

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Zoom Bridge Errors 

• If you receive the error, "The meeting host is attending another meeting" or similar message: 

  • A previous meeting using that Host account is still in progress and did not end as scheduled 

  • The Host forgot to end the Zoom session and someone is still connected to the bridge

  • Someone has used that Host account to start a meeting outside of the assigned time-slot

  • Someone is using that Host account to attend another Host's meeting in progress

• If you cannot get into your meeting because the host Zoom account is in use: 
  • Send an email to meetinghosts@lists.akraino.org indicating that you are having an issue with a specific meeting Host
  • The email will be distributed to the complete list of alternate users that have Host privileges for Akraino Zoom accounts/bridges
  • The LF is not responsible for intervening or setting up an emergency bridge in the event of an Akraino Zoom bridge conflict, however will assist if when possible
    
    

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• A ticket must be created by emailing akraino-helpdesk@rt.linuxfoundation.org with the following information included as applicable: 
  • Meeting Name
  • Day/Date
  • Time & Timezone
  • Duration for Meeting
  • Recurring or One-Time Bridge Required
  • Alternate Meeting Host & Recording Privileges Required (Important: Read more about this item below)
  • Any additional comments you believe are relevant to your request

Note: A minimum of 2 business days lead time is required to review and complete requests.

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Scheduling/Managing Meetings in Group Calendars

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